We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

We Asked

We asked you to tell us about your voting experience whether at the polling station or using our postal vote service.

You Said

The majority of respondents were happy with their experience. 

92% felt that the building used was suitable as a polling place and 90% rated the customer service provided by the polling staff as good or very good. 

Those respondents that are postal voters like the convenience and find it easy to do.

We Did

Where specific issues with a building were highlighted, we have noted this and will use this feedback when we have the next formal review of polling places in 2018/19. 

Where we received comments about concerns that the layout of polling stations were not affording enough privacy for voters to cast their vote, we shall ensure that this area is reinforced at our poll staff training sessions. 

We Asked

We asked you to tell us about your voting experience whether at the polling station or using our postal vote service.

You Said

The majority of respondents were happy with their experience. 

90% felt that the building used was suitable as a polling place and 90% rated the customer service provided by the polling staff as good or very good. 

Those respondents that are postal voters like the convenience and find it easy to do.

We Did

Where specific issues with a building were highlighted, we have noted this and will use this feedback when we have the next formal review of polling places in 2018/19. 

Where we received comments about concerns that the layout of polling stations were not affording enough privacy for voters to cast their vote, we shall ensure that this area is reinforced at our poll staff training sessions.

We Asked

We asked ASD people, families, carers and professionals to share their experience on the services received and whether the local goals and objectives were appropriate to meet the challenges experienced.

You Said

Seventy people answered the online questionnaire and 100 took part to the consultation events. Over 80% of the respondents strongly agreed with 6 local goals and Key objectives.

We Did

We collated all answers received and used these to inform the development and implementation of the strategy.

We Asked

That you look over the draft Joint Tenant Participation Strategy 2014-2017 and action plan to check that you were happy with the content of the document or to provide us with any suggested amendments or changes to be incorporated before the final document was completed.

You Said

That you were happy with the content in the draft Joint Tenant Participation Strategy 2014-2017 including the action plan outcomes although you wanted to see more involvement from tenants in working groups and decision making processes.

We Did

Feedback the responses received following the consultation period to the working group, asked group for any final comments before seeking final approval of the document including offering possible design options of the front cover for the final TP strategy document. Document will now be designed and circulated to the working group before final document is available on clacksweb or hardcopy if requested

We Asked

Over a period of 10 weeks we asked the public about their views on the proposed budget savings for 2014/15. We put forward almost 30 ideas how to generate savings, followed by a number of detailed savings options proposed by Council officers. Overall, nearly half a thousand responses were submitted from individuals as well as various groups and organisations.

You Said

The budget consultation attracted a mixed reaction from the public. While some proposals were generally welcomed, others faced harsh criticism and disapproval. For example, 63% of respondents supported the proposal to stop funding to voluntary organisations, who cannot demonstrate alignment with local priorities. On the other hand 46% of respondents were against the proposal to charge for car parking in Alloa Town Centre. Following publication of detailed officer savings proposals, a number of people expressed their disapproval regarding proposals to reduce the number of learning assistants, an increase in music tuition fees and changes to school transport between Tillicoultry and Alva.

We Did

When setting the Budget for 2014/15, we took all respondents’ views into account and we have made a number of budget saving decisions including (but are not exhaustive to): - Music tuition fees will remain at 2013 prices, - Parking charges will not be introduced, - School transport will continue to be provided between Tillicoultry and Alva, - No increase in council tax as it would mean a loss of around £1m-worth of government grants, - Eight learning assistant posts will be removed and remaining staff will be allocated according to areas of priority need, - Following a review of voluntary organisations, we will cease funding a number of organisations in October. Details of all budget decisions made can be accessed via the link below: http://www.clacksweb.org.uk/council/meetings/agenda/562/