133 results
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Customer Charter - Residents
Our Customer Charter outlines the standards we aim to provide. We have updated the Charter to reflect current service standards and customer expectations. The Charter: explains that we will give you the right information when you contact us makes it clear what you can expect from us says what your responsibilities are in return MoreOpened 16 June 2023 -
People Service Vision and Values
The People Service within Clackmannanshire Council provides services such as Social Work, Child Care and Protection, Education, Criminal Justice, Libraries, Sport and Leisure. MoreOpened 21 April 2023 -
Budget Consultation 2023/24 Priorities (Phase 2)
Local authorities have faced a challenging financial context for over ten years. Since 2013/14 the Council has approved savings of £45 million. Clackmannanshire Council, like all Councils, faces further rising costs, reducing budgets and increased demand for services. Just like your household budget, the Council is experiencing soaring inflation and rapidly rising energy, goods and services costs. For example, in March 2022 we had to budget an additional £877,000 for our annual gas and... MoreOpened 25 January 2023 -
Budget Consultation 2023/24 Priorities (Phase 1)
Local authorities have faced a challenging financial context for over ten years. Since 2013/14 the Council has approved savings of £45 million. Clackmannanshire Council, like all Councils, faces further rising costs, reducing budgets and increased demand for services. Just like your household budget, the Council is experiencing soaring inflation and rapidly rising energy, goods and services costs. For example, in March 2022 we had to budget an additional £877,000 for our annual gas and... MoreOpened 6 December 2022 -
Rent Increase Consultation 2023/24
Opened 2 December 2022 -
Lochies School Consultation on Proposed Relocation
The current Lochies school needs expanded to meet pupils’ needs. A recent paper to Clackmannanshire Council recommends relocating Lochies to a new site within the Alloa Academy catchment area. Having considered a number of sites and consulted with parents the preferred site for the replacement Lochies school is beside The Pavilions Business Park near Redwell Primary school in Alloa. MoreOpened 1 November 2022 -
Early Learning and Childcare Consultation 2022
From August 2020 eligible 2, 3 and 4 year olds have been able to access 1140 hours of funded Early Learning and Childcare (ELC). Families have a choice on how they wish to access these hours and are able to choose to access them with partner childminders, partner nurseries, local authority ELC settings, or through a mix of different providers (blended childcare). MoreOpened 31 October 2022 -
Performance Report 2021-22
The 2021/22 Performance Report to Tenants on the Scottish Housing Charter is available online and can be viewed on the Council's website. As a landlord we are responsible for meeting the standards and outcomes set out in the Scottish Social Housing Charter. The Charter sets out how to improve the quality and value of services we provide to tenants and other customers, this is why it is important we keep you informed on how we are performing. The report details how this... MoreOpened 31 October 2022 -
Kilncraigs Reception
As a result of the Covid-19 pandemic the public reception at the Council’s headquarters at Kilncraigs has been closed since March 2020. During the period that it has been closed the Council has worked hard to deliver customer services in line with the guidance provided to us by Scottish Government. This has included delivering face to face services in other locations, and increased use of online, digital and telephony based customer services. We are now consulting... MoreOpened 5 September 2022 -
Voting Experience during the Local Government Election 2022
The Returning Officer is looking for feedback from those who voted or did not vote in the Local Government Election from the Clackmannanshire area. MoreOpened 5 May 2022 -
Period Products (Free Provision) (Scotland) Act 2021
Scotland was the first country in the world to make period products widely available for free – firstly in schools, colleges and universities, then followed by wider access in communities . MoreOpened 21 April 2022 -
Proposed Relocation of Clackmannanshire Secondary and Primary Support Services
Clackmannanshire Secondary Support Service was previously housed in a Category 'C' listed building from 1875 in Bedford Place, Alloa, which lies within a conservation area. The Bedford Place school building was closed in July 2020, further to an inspection report, and is now a vacant school building, which remains closed due to structural failure of the roof and wall masonry. On Health and Safety grounds, all young people and staff were relocated to The Orchard, Tullibody, the... MoreOpened 1 February 2022 -
Budget Engagement 2022/23
The Covid-19 pandemic has shown why, more than ever, council services are essential to our everyday lives. The Council continues to be at the forefront of the local Covid-19 response from providing 24 hour social care services every day of the year, critical childcare during lockdown, to ensuring the safe reopening and operation of schools, administering business grant schemes and supporting local testing and vaccine facilities. As we build for a new future... MoreOpened 27 January 2022 -
Rent Increase Consultation 2022/23
Opened 6 December 2021 -
Children’s Swimming Programme
The Council is looking into ways of introducing a ‘Learn to Swim’ programme for children and young people and part of the process is to gauge interest in this potential future offering. MoreOpened 1 December 2021 -
Performance Report 2020-21
For the second year running our Performance Report to Tenants on the Scottish Housing Charter is available online and can be viewed on the Council's website. As a landlord we are responsible for meeting the standards and outcomes set out in the Scottish Social Housing Charter. The Charter sets out how to improve the quality and value of services we provide to tenants and other customers, this is why it is important we keep you informed on how we are performing. This report... MoreOpened 29 October 2021 -
Audit Scotland Survey --- Your Reputation @ Risk
The Reputation @ Risk survey was developed by Audit Scotland to gauge staff awareness of the Council’s key governance policies, including codes of conduct, anti-fraud and whistleblowing, and of their responsibilities and the correct course of action to take in response to specific scenarios. The survey will help identify any risk areas that could benefit from additional improvement activity. All responses are completely confidential. MoreOpened 25 October 2021 -
Leisure Services Customer Satisfaction Survey
We strive to improve and get better in all areas of what we do, however, we can’t get better without your feedback. MoreOpened 1 September 2021 -
Community Council Review 2021 Stage 2
The general purpose of a community council is to ascertain, co-ordinate and express to the local authorities for its area the views of the communities which it represents in relation to matters for which those authorities are responsible, and to take such action in the interests of that community as appears to it to be expedient and practicable. Community Councils have a statutory role in the planning process, in relation to both development planning and planning... MoreOpened 25 August 2021 -
SEPA and Local Authorities Joint Public Consultation on Flood Risk Management Strategies and Plans
The Flood Risk Management (Scotland) Act 2009 (FRM Act) introduced a coordinated and partnership approach to how we tackle flood risk in Scotland sustainably. Flood Risk Management Plans coordinate a range of different efforts to tackle flooding in Scotland. They set the national direction of future flood risk management, helping to target investment and coordinate actions for all responsible authorities. In 2015, SEPA published a Flood Risk Management Strategies for each of the 14... MoreOpened 30 July 2021 -
Leisure and Wellbeing in Clackmannanshire
Clackmannanshire Alliance wishes to undertake engagement on its current and future leisure and wellbeing provision based on its agreed Sport and Active Living Framework Vision and Ambition for Clackmannanshire. MoreOpened 9 April 2021 -
ABC Nursery Closure
In May 2020, the ABC Nursery building was subject to emergency closure because the planned structural assessments were unable to take place due to the Covid-19 lockdown. There was a plan to reopen the building in August 2020. Following a period of extreme weather, an emergency decision was taken in August 2020 not to reopen the building on the basis of Health and Safety. MoreOpened 22 February 2021 -
Leadership development PIN feedback
This short survey allows you to feedback to Clackmannanshire Council on our recent Prior Information Notice (PIN) in relation to leadership development. MoreOpened 9 February 2021 -
Performance Report 2019-20
Our Performance Report to Tenants on the Scottish Housing Charter takes a digital form this year and is now available on the Council's website. This performance report covers the period from 1 April 2019 to 31 March 2020. Every year we submit an Annual Return on the Charter (ARC) to the Scottish Housing Regulator (SHR) who monitor our progress toward achieving the Charter outcomes and standards, our aim being to always strive to improve the services which we provide to tenants and... MoreOpened 23 December 2020 -
CHR Process Satisfaction Survey 2020/21 Q2
Common Housing Register partners are keen to ensure that applying for social housing in Clackmannanshire is simple and straightforward. MoreOpened 15 December 2020 -
Glentana Mill Site, Alva
The Glentana Mill in Alva was built in 1873 as the Dalmore Works and specialised in the production of shawls, tweeds and tailor-made ladieswear. The current single storey building is all that remains of a much larger complex and dates from the 1940s. In the 1990s the building was home to the Mill Trail Visitors Centre and was vacated in January 2019. The former Glentana Mill site has potential for re-development. This consultation exercise is being run by the Council in... MoreOpened 25 November 2020 -
Phased return of Library services following lockdown - how are we doing?
Our library service has seen a phased return since Government restrictions started to ease, and we would like to find out how satisfied our customers are with the measures taken to reintroduce our services and facilities. MoreOpened 13 November 2020 -
Care at Home - Service User Survey 2020
Clackmannanshire and Stirling Health and Social Care Partnership is seeking your views. This survey focuses on people aged 65+ and their informal carers who receive a Care at Home service provided by the Partnership. We would really appreciate your engagement and feedback. If you would prefer to have a survey posted to you, please contact 01786 233514 and leave your name, address (including postcode) and telephone number and a hard copy will be posted to you with a stamped... MoreOpened 5 October 2020 -
Community Council Review 2020 Stage 1
The general purpose of a community council is to ascertain, co-ordinate and express to the local authorities for its area the views of the communities which it represents in relation to matters for which those authorities are responsible, and to take such action in the interests of that community as appears to it to be expedient and practicable. Community Councils have a statutory role in the planning process, in relation to both development planning and planning... MoreOpened 5 October 2020 -
Adult Sport and Physical Activity
Our Sports Development team would like to find out more about the sport and physical activity interests of our local residents. For the purpose of this survey, the definition of sport is a structured organised activity. Physical activity is anything that raises your heart rate, or makes you breathe a little faster. MoreOpened 18 September 2020
133 results.
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