Tenant Participation Strategy 2014-17 Consultation

Overview

The Housing (Scotland) Act 2001 introduced the statutory requirement for the development of a Tenant Participation Strategy. The Act also requires all registered social landlords to consult with tenants on a range of major housing issues that affect them. These include housing management, repairs and maintenance policies and standards of service to be provided.

Tenant participation is about tenants taking part in decision-making processes and influencing decisions. The Tenant Participation strategy is the document that describes how tenants and other customers can participate in their landlord's decisions at a level they feel comfortable with.

Why your views matter

 The main aim of the consultation of the Tenant Participation Strategy 2014-2017 and the Action plan is to seek the views on how Clackmannanshire Council Housing services propose to ensure our tenants and other customers have the opportunity to participate in decision-making processes and influence decisions.

Through the consultation we will

• Obtain the overall measure of opinion of the Tenants and other customers
• Obtain your views and priorities
• Ensure that the Action Plan outcomes provide a range of activities that are suitable for all tenants and other customers.
• Ensure that the focus of the Housing service meets the tenants' priorities.

The consultation period will run from Wednesday 8th January until Monday 17th February. Following the consultation and review of the comments and feedback , the final document will be available from April 2014.

The strategy was developed in partnership with Paragon Housing Association and a working group consisting of tenants, other customers and staff.

If you would like to get involved in the Tenant Participation working group, or would like further information,  please contact Michelle Flynn, Tenant Participation Co-ordinator by emailing mflynn@clacks.gov.uk or Tel: 01259 452404.